This Shower in Mount Pleasant, SC, Was Restored With Our Excellent Grout Cleaning Process
March 02, 2024
Grout is a porous material and will absorb dirt, grime, and other elements, becoming dingy and unappealing. In many cases, darkened and damaged grout can't be restored with standard cleaning methods, requiring professional help. Our client from Mount Pleasant, SC, had a similar problem in her shower. Even with regular cleaning, she was disappointed the surface was still dull and worn out.After deciding it was time to seek professional assistance, she went online and searched for grout cleaning services in Mount Pleasant, South Carolina, and found Sir Grout Charleston at the top of Google's results.
The homeowner visited our user-friendly website to learn more about us and was happy to find all the information she needed. She read a few of our blogs and browsed our picture gallery, which instilled the confidence she needed to call us.
One of our local representatives listened to her concerns and assured her we could help. Our representative scheduled a free in-home inspection at her convenience, explaining that someone from our team would visit her home, assess the situation, offer a solution, and provide a quote.
As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the appointed day. The owner showed us the shower in question, and we quickly assessed the problems, noticing the surface had endured heavy wear and tear. The grout wasn't adequately sealed as well, which contributed to the staining, discoloration, and decay.
After discussing our assessment of the shower with the owner, we suggested the best solution to fix the problems and restore the surface. We recommended our grout cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would properly address the grout, color seal it to bring back its original color, and ensure the surface would be protected for a long time.
We gave her a no-obligation quote detailing the work we would perform. She was surprised at how reasonable the quote was and immediately requested to schedule the job on a future date and time that was convenient for her.
On the appointed day and time, we arrived to restore the shower. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and began our multi-step process, letting the homeowner know we were available to answer all her questions.
First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the shower's surface.
Next, we used a vapor steam cleaner to remove embedded dirt and kill mold spores. When the grout was spotless, we repaired decaying and damaged grout to ensure a beautiful, consistent appearance.
Finally, we sealed the grout lines with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.
During our free assessment, we had already explained to the client that our ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it, providing a new look.
After cleaning up, we met with our client and showed her the results. The owner loved the revamped surface and expressed her satisfaction, saying the shower looked perfect. Happy with the outcome, our client thanked us and promised to recommend our services to family and friends with any hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.
Before leaving, we gave our client some recommendations and helpful tips for maintaining her shower. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.
We also suggested she avoid using soap-based products or substances with acidic properties because they contain harsh chemicals that can be harmful to the surface and leave a residue that often seeps into the grout to cause discoloration, staining, and other issues.
Since mold and mildew are a potential threat in damp environments, we emphasized taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air by leaving a door or window open, and, after using the shower, drying surfaces with a squeegee, towel, or terry cloth.
Ready to have a beautiful shower as well? Your local Sir Grout Charleston team has the expertise to clean and restore all the hard surfaces in your home to like-new conditions as well as make future maintenance less hassle. Contact us today by calling (843) 920-6242 or by using our online scheduling option to schedule a free quote.