Our Grout Sealing Process Gave This Kitchen Floor in North Charleston a New Look and a Resilient Shield

May 02, 2024

Kitchen floors are subjected to heavy wear and tear, which leads to deterioration and makes maintenance difficult. In many cases, standard cleaning methods won't be enough to address caused by daily use or harsh cleaning substances, and the restoration may require professional assistance. Recently, a client from North Charleston, SC, contacted us because she was facing a similar problem.


The owner cleaned her kitchen floor regularly, but she was disappointed to see the surface remained dirty and unappealing. After trying several failed methods, she decided to look for professional assistance. While searching, one of her friends recommended our grout sealing services in North Charleston, South Carolina, and advised her to visit our website to get more information.

As her friend suggested, she visited our user-friendly site. After reading some of our informative blog posts and checking out our picture gallery, she was certain we could provide the service she was looking for, so she filled out our online scheduler and requested a free evaluation at her convenience.

We arrived as scheduled, dressed in sharp uniforms and equipped with the knowledge and expertise to meet any challenge. Our vehicles and equipment are meticulously maintained and identified, ensuring our customers can easily recognize us when we arrive. We believe that a well-presented team instills confidence and reinforces the reliability of our services, contributing to a seamless and trustworthy customer experience.

After meeting the owner, we assessed the issues on the floor and shared our observations. We noticed that the surface was in poor condition, with grimy tiles and grout that wasn't adequately sealed. We explained that this porous material becomes susceptible to staining, discoloration, and decay when it's unsealed.

When we finished the inspection, we suggested the optimal solution to fix the problems and restore the surface. We recommend our grout cleaning and sealing service using professional equipment and our proprietary products, which are the safest and most advanced on the market. We assured her we would repair the damage, color seal the grout to bring back its vibrant appearance, and give the surface a makeover.

We provided a no-commitment quote along with a detailed outline of the work we would do. The owner was pleased with the reasonable quote and the solution we proposed, so she scheduled the job for a future time and date that was convenient for her.

At Sir Grout, we pride ourselves on maintaining a professional image that reflects our commitment to excellence. From the moment we set the free quote up until the finished product, we'll treat our client's home as if it were ours. We returned on the appointed date, ready to begin the job. We ensured the area was protected while we worked, set up our equipment, and proceeded with our multi-step process, keeping our client informed and answering any questions she might have.

First, we cleaned the kitchen floor using a high-speed scrubber and our non-toxic hard surface cleaner. Unlike store-bought cleaners, our product is crafted with high-quality ingredients that won't leave any residue or damage the surface.

After cleaning, we restored the grout and sealed it with our premium sealant, ColorSeal, using the color our client previously chose. This top-tier product protects the surface against dirt, water, stains, and other forms of damage. It also reduces wear and tear, making it easier for our clients to maintain their surfaces.

ColorSeal is a remarkable sealant that stands out because it gives grout a uniform color and a completely renewed appearance, greatly improving the surface. In addition, our large variety of colors almost always ensures our clients can find a color to match their tiles or choose to change it to give a new look to their surfaces.

To finish the job, we buffed the tiles with a protective sealer, adding an extra layer of protection that beautifully enhanced the surface and would last a long time with proper care.

As we finished restoring the floor, we cleaned up and invited our client to inspect the results. The owner was delighted with the outcome because the surface looked great, and the process was efficient, cost-effective, and fast. She expressed her gratitude for a job that exceeded her expectations and promised to recommend our services to family and friends experiencing hard surface-related issues.

She also mentioned he would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we took some time to give our client a few recommendations and helpful tips for better maintenance. We suggested a regular cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product delivers exceptional results, and because it's non-toxic, it won't harm anyone in her home, including pets.

We don't recommend using soap-based products or substances with acidic properties because those contain harsh chemicals that damage surfaces and leave a residue that seeps into the grout, which leads to discoloration, staining, and other issues. We also advised avoiding rinsing mops in dirty water when cleaning the area and not using abrasive tools because they can leave scratches.

Do you want to have a beautiful kitchen floor as well? Don't worry, Sir Grout Charleston has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (843) 920-6242 or by using our online scheduling option to schedule a free quote.