A Homeowner in Mount Pleasant, SC, Has a Beautiful Shower Thanks to Our Hard Surface Restoration Services

March 28, 2024

Showers are one of the most frequently used areas of the home, so keeping them in good shape can be challenging for most homeowners. In certain instances, standard cleaning methods aren't enough to provide satisfactory results, requiring professional help. Our client from Mount Pleasant, SC, contacted us because she had a similar problem.


Even with regular cleaning, she was disappointed her shower still looked grimy and unappealing. After deciding it was time to seek professional assistance, she went online and searched for hard surface restoration services in Mount Pleasant, South Carolina, and found Sir Grout Charleston at the top of Google's results.

The homeowner visited our user-friendly website and was pleased to find all the information she needed. She read a few of our blog posts and browsed our picture gallery, which instilled the confidence she needed to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.

We arrived on time on the inspection day. We assessed the issues in her shower and noticed the surface was in poor condition. The grout had an unsightly appearance and it wasn't adequately sealed, which contributed to the staining, discoloration, and decay.

We discussed our assessment of the shower with the owner and suggested the best solution to fix the problems and restore the surface. We recommended our tile and grout cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would properly address the damage, color seal the grout to revamp its color, and give the surface a new look.

We gave her a no-obligation quote outlining the work we would perform. The homeowner was surprised at how reasonable the quote was and immediately requested to schedule the job on a future date and time that was convenient for her.

On the appointed day and time, we returned to our client's house to begin the job. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and started our multi-step process, letting the homeowner know we were available to answer all her questions.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we used vapor steam cleaner to remove embedded dirt. When the surface was spotless, we repaired decaying and damaged grout to ensure a beautiful, revamped appearance.

Finally, we sealed the grout lines with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. It also reduces wear and tear, making it easier for the homeowner to maintain.

During our free assessment, we told our client that what makes our ColorSeal stand out is that it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it, providing a new look to their surfaces.

After cleaning up, we called our client and showed her the results. The owner loved the renewed appearance of the surface and said the shower looked beautiful. She told us our job had exceeded her expectations, and after thanking us, she promised to recommend Sir Grout's services to family and friends with any hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her restored shower. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We also suggested she avoid using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.

Since mold and mildew are a potential threat in damp environments, we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air, and after using the shower, drying the surfaces with a squeegee, towel, or terry cloth.

Ready to give your shower a makeover? Sir Grout Charleston has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (843) 920-6242 or by using our online scheduling option to schedule a free quote.