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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Jaime Picture
- Jaime
Rating 5 Stars
Michael Picture
- Michael
Rating 5 Stars
Laurie Picture
- Laurie
Rating 5 Stars
Terry Picture
- Terry
Rating 5 Stars

Written Testimonials Pencil

Elizabeth G - Charleston, SCNovember 01, 2023

It isn't often you find a company with such timely and professional service. From the first call for an estimate to fulfillment, everyone was professional and honest and the work was performed on time. With 1960 tile work in three bathrooms, it is hard to know what to expect for improvement. Andrew and Alex worked very well and three rooms now have new life.
They explain everything before they begin, keep you involved with approvals as they work, and then do a walk through at the end for sign off. I am pleased to recommend this service and will enjoy a facelift to the tile work and grout. Thank you Dan and team!

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Matt B - Daniel Island, SCOctober 31, 2023

We are very happy that we chose Sir Grout to enhance our bathroom floors and shower. Particular shout out to Andrew who did a great job. His attention to detail was excellent as was his work ethic, personal demeanor, and determination to meet our needs. The shower is completely transformed and hopefully stays that way for a long time. However, if we require a touch-up somewhere along the line no hesitation at all. We'll contact Sir Grout. Thank you very much!

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Gene K - Charleston, SCOctober 28, 2023

Great experience using Sir Grout of Charleston. From the initial meeting with Dan to the refinishing work done by Andrew, everyone we dealt with was very professional! Andrew showed up right on time and walked through every step in the process before starting his work. We are very pleased with the outcome and highly recommend Sir Grout of Charleston!

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Jonathan S - Charleston, SCOctober 28, 2023

Y'all Did an amazing job! Our floors and shower were brought back to life and look brand spanking new!! Dan was prompt and thorough with the quote and I could tell he was a good person. Andrew and Alex were the techs and they paid attention to every detail, they were so kind, professional, and very informative, but most importantly they were honest! They know what they are doing. Andrew at one point left to go get a different polishing machine, because he wanted to make sure our kitchen floors reflected his high standard. Alex had fixed a grout line near our shower that wasn't even on the work list or quote but fixed it because he noticed it. I'm telling you these people are LEGIT! Thank you again and again for bringing the floors that my father in-law put in 17 years ago back to life!

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Steven L - Charleston, SCOctober 27, 2023

Andrew came in and gave me a wide range of grout colors to chose from, and from there his magic amazed me. My floor went from dirty grout lines to looking like the first day it was installed. I highly recommend Sir Grout for next up grades.

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Kimarie J - Charleston, SCOctober 15, 2023

We are absolutely thrilled with our shower which looks brand new. We had broken grout on our tile floor and build-up in the cracks. Dan came out to give me a quote on repairs. He spent a lot of time with me explaining the process and provided me with a quote before he left. Andrew arrived as scheduled to do the repairs. He was very polite and professional. He removed the grout from the shower floor and re-grouted it. He sealed the entire shower and also cleaned the tiles in the process. The result was a brand-new shower at a fraction of the cost of replacing it. I highly recommend Sir Grout.

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Brian W - Charleston, SCSeptember 17, 2023

We had Dan from Sir Grout come out to quote our 2 bathrooms. He was very informative and helped me understand what would be best for our grout in the long term. He provided a very fair quote and had us in the books 2 weeks later. Friday morning 2 technicians Andrew and Daniel showed up ready to work. We were shown grout color options and went with his first suggestion. The end result is amazing, we really love how fresh, clean, and new the grout is compared to before. If you are looking to freshen up your bathroom, Sir Grout can help.

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Elizabeth W - Charleston, SCSeptember 11, 2023

If there was an option to award 10 stars for this business, I would give them 10+. Hire these folks! You will not be disappointed. From the first time, we met Dan Lundstedt whose comments about our grout saved us a complete kitchen remodel; to the two days Andrew Barr spent repairing grout on the kitchen floor; to the final day when Amaris and Alex cleaned tile and set grout lines in the kitchen and cleaned up, I was certain this was a first-class business.
Professional, excellent quality work, and timely service, they provide excellent value. I would not hesitate to recommend them.

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Lee H - Charleston, SCSeptember 05, 2023

After a few years in our home wear on the grout in our main downstairs powder room and primary bathroom was beginning to show. With two young children, soap, and makeup stains, discoloring from spills, and imperfections were scattered in areas of both high-traffic bathrooms. After attempting to clean it myself with bleach mixtures, magic erasers, and multiple kinds of brushes I decided to look into a specialist since I wasn't seeing the results I wanted. Dan was wonderful and knowledgeable. He explained the process and benefits of their services while answering all of my questions. I was hesitant at first to commit to the clean and color seal, but I am SO happy I did.

Daniel, Alex, and Andrew were the technicians working on our bathrooms and they did an excellent job - kind, professional, and very detailed. They were able to perfectly match the grout color in both bathrooms and they look good as new - all the stains and imperfections are gone, you would never know they're there. I will definitely be using Sir Grout Charleston again if we need any of their services on our home and I would highly recommend their services to any of my friends. It's such a peace-of-mind feeling to have the bathrooms looking as clean and pristine as the day we moved in - thanks to Dan and the Sir Grout team!

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Marian H - Charleston, SCAugust 18, 2023

Andrew and Daniel were our technicians. They arrived promptly and they introduced themselves and explained their plan for the service. They were professional and focused on our tile. They applied the new grout and allowed me to choose the color for the grout that I liked best. They then proceeded to complete the job, paying special attention to all the details. When they were done, they cleaned up not only their own supplies but left each of our tiled rooms sparkling neat and clean. Daniel explained the charges on the billing slip. Before getting initials and signatures along with the check. Our floors look like new, much less expensive than new tiles. Very pleased and will refer to and use it again as needed.

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